Apology due over state of railway station

Sir, Rather than putting his spin on how great the new train station at Rotherham is going to be, David Young, South Yorkshire Passenger Transport Executive’s director of customer experience, should be apologising for the poor experience that the paying pu

David Young should be saying sorry to wheelchair-using passengers who have been unable to use Rotherham Central Station for almost two years.

He should be saying sorry to parents who have had to carry pushchairs up and down steep steps for almost two years.

He should be saying sorry to passengers who have had to stand on a platform, in all weathers, with the bare minimum of shelter for almost two years.

Finally, he should also be explaining why SYPTE has allowed a fairly small building project to take almost two years (and counting).

As someone who travels to and from Rotherham Central Station three or four times a week, I’d rather hear an apology from David Young, than hear his spinned jam tomorrow lines about how good it’s going to be.

Andrew Fellows, Broom Avenue, Rotherham.

Original story: Rotherham railway station delay slammed.